Thorleif Thorleifsson

Can you customize ShipIntel to suit your specific needs? And other questions about working in teams in ShipIntel

Efficient communication and collaboration are critical factors for success in the maritime industry, and everyone working within the maritime industry understand how important it is to keep information private and confidential.

ShipIntel is designed to simplify team collaboration, save time and to ensure a smooth flow of information within teams and people working together. We want to help maritime professionals unlock their digital potential by providing intelligent and easy-to-use software based on industry knowledge, AI, big data, and algorithms. In this blog post, we'll explore how ShipIntel facilitates effective teamwork by answering some of the most frequently asked questions from users and customers.

At its core, ShipIntel provides live and historical AIS data, offering a dynamic map that visualizes vessels' live movements. Each vessel comes with a short technical description, and you can search for and find vessels in the database based on these criteria. This data is public and available to any user and team.

However, ShipIntel goes beyond this with tools such as sea route calculation, port and area monitoring, and organization of documents, technical vessel details and photos. You can even build your own AIS based CRM system. How you are using the different ShipIntel tools, which sea routes or lists of vessels you create, which ports you monitor, and all other information you add to your software, is only available to you and your team.

Whether your team operates across different locations or within the same office, ShipIntel ensures everyone in the team is well-informed through automatic synchronization. Sea route calculation, port and area monitoring, and customizable vessel and port lists are just glimpses of ShipIntel's capabilities. ShipIntel serves as a central hub for your team, not only encouraging efficient communication within any team, but also contributing to a more holistic understanding of the current situation, helping you save time and make more qualified decisions.

To delve deeper into ShipIntel's teamwork capabilities, let's address some key questions that often arise:

Does ShipIntel synchronize automatically between team members?

Yes, ShipIntel ensures automatic synchronization across your team and your devices, guaranteeing everyone in a team have access to the latest and most relevant information in real-time. If any of your team members add a vessel to a list of vessels or upload a photo, all other team members will access the latest information in real-time.

Is ShipIntel suitable for both small and large teams?

ShipIntel’s scalability adapts to the needs of both small and larger teams without limitations to team size. When acquiring features, each purchase initially includes three seats. If your team grows and you are in need of more than three seats, additional individual seats can be acquired through your subscription, ensuring ShipIntel remains an inclusive and adaptive solution for teams of varying sizes.

Can ShipIntel integrate with other tools or software already used by our team?

You can log into ShipIntel using your Microsoft account, ensuring a straightforward and secure access experience with Microsoft's authentication protocols. Soon you will be able to add ShipIntel to your Microsoft subscription, letting you work in ShipIntel inside your Microsoft Teams account.

The Cargo Email AI feature allows you to effortlessly forward your teams cargo e-mails to your ShipIntel team. The content in the e-mails will be directed into your team’s private cargo lists and each cargo will be parsed into a cargo template, making it available for your voyage calculations, where you can add cargoes to a workspace on the go, and find the TCE comparisons between a group of vessels and cargoes.

Initiate cargo negotiations by submitting an offer directly from the voyage calculation interface to your brokers. With the integration of your email system, a pre-defined email, based on the cargo quote, opens, allowing you to edit and send the email for a quick response. This process facilitates parallel negotiations for multiple cargoes without committing to more than one at a time.

Additionally, when sharing a sea route with external partners, ShipIntel provides flexibility by offering optional sea routes. Considering factors such as carbon emissions, bunkering ports with varying grades and prices, vessel sizes, and congestion, you can create alternative sea routes, customize with desired layers, and seamlessly share them with external partners for further discussion and collaboration.

Can teams customize ShipIntel to suit their specific needs?

Yes, ShipIntel lets teams tailor the software to their workflows. As a modular software ShipIntel is customizable to meet a variety of needs. Some basic features are offered for free, so you can enhance its functionality before you upgrade by purchasing features that align with your requirements.

Each feature purchase initially includes licenses for three users, and additional individual seats can be purchased to accommodate larger team sizes. This modular and scalable approach ensures that ShipIntel aligns with the workflows and dynamics of any team, not to mention different budgets.

Does ShipIntel provide notifications for critical events or changes?

ShipIntel ensures that teams stay informed with notifications for critical events and any modifications made by your colleagues. This proactive feature enables teams to respond quickly to sudden events, and to stay on the same page when working together.

Team members can set up personalized notifications tailored to their specific needs. Whether it's tracking vessels entering war zones, monitoring arrivals and departures at ports, or staying updated on vessels entering or leaving designated areas, or crossing lines in the ocean, ShipIntel ensures you are informed and on the top of what is important for you.

Additionally, teams receive notifications when a member updates information, such as uploading documents, adding pictures, or making changes to vessel or port lists (and more). Access the team activity log to view the activities of team members. Additionally, a private log is available to show only your individual activities.

Is ShipIntel accessible for remote team members?

ShipIntel is not geographically confined, allowing members to connect to the software from any part of the globe and from any type of device.

You can read about devices and browsers ShipIntel supports in our user guide.

How secure is ShipIntel in handling sensitive data?

When you sign up for a new account in ShipIntel, we will unlock a private Azure section for each team, so your data and team info will be kept confidential, and you don't need to worry about data security. If you upload documents or pictures, make changes to vessels or routes, this will remain private within your team.

Our software products and business models are fully GDPR compliant. We encrypt all your data, and use individual security settings. Your input and work are only accessible to those you have authorized. You can lock your mail domains if you only want to invite team members with a specific email address from your company's email domain.

Our software services and products run on Microsoft Azure, and you can login by using your company’s  Microsoft Entra Protocol (previous name was Azure Active Directory).  Entra safeguard connections between people, apps, resources, and devices with multi cloud identity and network access products, making sure your IT department is in control of your company’s data and which employees should be authorized to give access to any software your company is using.

How does ShipIntel ensure data accuracy and reliability?

Every second we collect raw AIS data for the global merchant fleet from satellites, terrestrial senders, and dynamic AIS sources. We combine these AIS data sources with technical descriptions of the ships, information about berth and ports, and marine data acquired from public sources and external partners.

Each day we collect marine weather data, sea ice data, piracy news and tides from satellites, and we map the vessels' activities in the ports where the merchant vessels trade.

We spend time and knowledge in data wrangling; cleaning, unifying and processing messy and complex data sets so you get the most out of our product.

How much does it cost?

ShipIntel operates on a freemium business model, letting users create a free account and access ShipIntel’s basic features at no charge. For those looking to enhance their software, upgraded features are available starting from $30 per month.

The unique aspect of ShipIntel's pricing model is the ability to tailor your experience by only purchasing the modules you and your team need. With each modules purchase three licenses are included, catering to small teams. As your team expands, additional individual seats can be acquired, starting at $10 each. This flexible pricing structure ensures that teams have the freedom to customize their software based on their requirements and team size. You can read more about our prices here.

ShipIntel is developed by shipping people, for shipping people, together with shipping people. This collective commitment drives us to consistently improve ShipIntel, deploying regular updates based on valuable customer feedback.

You can read more about ShipIntel’s different features here.

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