April: A new chapter

Welcome to the fourth edition of our monthly newsletter, where we recap an (extremely) eventful April! 🌻 This past month has been pivotal for us, marked by exciting launches, and once again a new monthly sales record has been set.

As we continue to grow in numbers of paying customers and to adopt to the importance of the companies' stricter data security policies, we realize the necessity to evolve to ensure the quality of our services. ShipIntel operates on Microsoft Azure and since we now are shifting the ShipIntel's business model to a more traditional SaaS model, we have also chosen to support the Microsoft Entra access control protocol. Microsoft 365 users can then log in to ShipIntel with their Microsoft Entra ID, making ShipIntel a part of their company's IT data and security policy.

While the core structure of ShipIntel remains unchanged, we have reorganized the features into two distinct subscriptions, ShipIntel Essentials and ShipIntel Pre-fix and launched some powerful new AI driven features (find more details below), to ensure that we cater more specifically needs reported by the three main ShipIntel customer groups.

We have also deepened our integration within Microsoft. ShipIntel Essentials is now available on Microsoft Teams, helping you connect your team where they are - by creating and sharing ShipIntel Essentials dashboards inside your Microsoft Teams channels and groups, on the web and on the Microsoft Teams mobile application.

Lastly, our digital presence has been revitalized with a fresh website redesign, reflecting our changes 🤩 You should have a look!

Continue reading to make sure you're fully up to date ⬇️

💶 New sales record for the 6th month in a row

For the 6th month in a row we have seen a growth above 20 % compared to the previous month. As we hit a new sales record for the sixth consecutive month, listen to why one of our customers chose ShipIntel:

"We decided to change over to ShipIntel because it is a great and user-friendly ship tracking system with so much more. With over 50 vessels in our ship project finance portfolio, we need ship details, alerts, port info, traffic statuses and trends all the time. ShipIntel is a tool that easily gives us such information and connects our team" says Ole Jacob Person , Managing Director at Pareto Securities Maritime Services

🚀 Product updates

As you might have understood by the introduction, ShipIntel has been through a severe makeover. We now offer two subscriptions:

ShipIntel Essentials is a must-have maritime AI-based AIS toolbox. A suite of smart maritime intelligence tools based on AIS and AI, for any type of company involved in maritime business.

ShipIntel Pre-fix, a maritime AI-based decision support system for shipbrokers, shipowners and cargo operators to help your save hours and have more time to be proactive. For spot and TC chartering for dry cargo, tankers and LPG. For TC chartering it is useful for any type of vessel.

ShipIntel is made for any company dealing with maritime business, especially these customer groups:

🏦Ship Finance & Banking: Banking, insurance, lawyers and investors

👷Technical Ship Management: Service & Equipment providers and classification companies

💼Commercial Operators & Brokers: Commercial shipowners, operators, shipbrokers and cargo owners

These changes also corresponds with our collaboration with Microsoft and means you'll be able to embed ShipIntel features into Microsoft 365 products. ShipIntel Essentials is available on Microsoft Teams, helping you connect your team where they are by creating and sharing ShipIntel Essentials dashboards inside your Microsoft Teams channels and groups, on the web and on the Microsoft Teams mobile application. We're excited to continue to work with Microsoft and develop even more connectors between ShipIntel and Microsoft 365 (mobile and web).

You can read more about the recent changes in this blogpost.

Make sure to check out our webpages to learn more about the ShipIntel features and Book a demo so we can show you what you can get out of ShipIntel.

On the other side; if you just are looking for a simple and easy to use vessel tracker app, you should create a user account in ShipAtlas. ShipAtlas is the best vessel tracker app there is and will continue to operate on the freemium business model.

🤝 Customer relations

Our phenomenal customer success team, with Mikus Villeruss in the lead, has played a crucial role in ensuring that our customers receive the support they need when they need it, and they are always here to assist you with any type support or questions you may have.

Mikus comments: "We are here to help you leverage ShipIntel to enhance your business operations, and with these new changes, we're better positioned to provide customized, proactive support."

In the following section, we'll tackle some frequently asked questions, offering insights and advice directly from Mikus and his team - to help you maximize the benefits of our evolving services.

❓Is ShipIntel only for large enterprises?

No, definitely not. ShipIntel is for any company, large or small. The features included in each of the two subscriptions, and the pricing model, makes ShipIntel a preferred software for SMBs. If you want to be empower your maritime team to unlock their digital potential, book a demo today and learn more.

❓Can I get a licence with only one seat in ShipIntel?

Yes you can. If you don't need more than one seat, you don't need to buy more seats. However you can still add seats any time during a subscription and you can always start subscribing for more. The easiest way to get started is to start with one seat in ShipIntel Essentials and then you can add more seats and upgrade to ShipIntel Pre-Fix.

❓Will you charge me for updates and changes?

No, we will not charge you for updates during your subscriptions. If we decided to make something new it will always be based on feedback from the users, so then we don't think we should be charged extra for that.

❓Do I need to have a Microsoft 365 licence to get started with ShipIntel?

No you don't. You can still use your email and make a password.

❓I'm a Microsoft 365 user, how do I get access to the ShipIntel integration?

All ShipIntel customers have access to the ShipIntel Essentials. Simply go to Microsoft AppSource, search for ShipIntel, and follow the instructions.

If you aren't a ShipIntel customer but you are using Microsoft 365, you can find ShipIntel Essentials in the market place in Microsoft Teams; open Microsoft Teams, click on Apps, search for ShipIntel - and follow the instructions.

❓Is it true that Microsoft Outlook can't handle 30 000 a week?

No that is not the case. Microsoft can handle and sort enormous number for emails, but still there are people and companies telling each other that Microsoft can't handle and sort 30 0000 + maritime emails a week 🤔 The ShipIntel email system brings your emails all the way from Outlook to your pre-voyage calculations, as a maritime extension of Microsoft Outlook.

❓What new features have you launched?

We have launched dynamic search and dynamic lists, where you can do searches like this "Find all the dry cargo vessels - Kamsarmax - sailed from Kamsar 1-10 April in Laden condition. Show me where they are now. Tell me where they are heading. If I route the vessels to a specific port, tell me when these vessels can be there. Save the list and be notified about changes.

We have launched an AI driven cargo handling and voyage calculations for chartering managers helping them to save hours because they can “Follow the voyage of / track” their emails from they are sent to your email inbox, through classification (type of emails)  and into your machine readable cargo and TC requirements list, where you also can find how many new cargoes or TC request have arrived during the night. Click on the cargo and add it to a workspace and add more cargoes and/or your vessels and and compare USD/day and freight rates for a group of vessels in seconds.

You can book a demo with sales or customer success team, or contact us in the chat on our webpages if you have any questions