How JOWA optimize service deliveries with ShipIntel
JOWA began using ShipIntel in mid-2025 to gain real-time visibility of vessels with JOWA equipment installed onboard, primarily to support service planning and follow-up activities.

Established more than 60 years ago, JOWA has grown into a leading, global provider of environmental protection solutions for the maritime industry. Today, JOWA equipment is installed on thousands of vessels worldwide, supporting shipowners and operators in meeting regulatory requierments.
With such a large and geographically dispersed portfolio, it is important for JOWA to understand where vessels are operating and how their customer’s fleets move. Having a clear overview of vessel activity helps the team plan service work, follow up with customers, and make better commercial and operational decisions.
Jonas Backelin, Global Service Manager at JOWA says:
"ShipIntel was exactly what we were looking for when other providers couldn’t tailor the service we needed. We had almost given up on the idea of seeing our JOWA installed base sailing across a world map and tracking it in real time. Then we finally met you at Maritime Optima, who introduced us to ShipIntel!"
JOWA began using ShipIntel in mid-2025 to gain real-time visibility of vessels with JOWA equipment installed onboard, primarily to support service planning and follow-up activities. Built on high-quality, real-time and historical AIS data, ShipIntel provides a structured and intuitive way to monitor vessels globally, while combining trusted public maritime data with JOWA’s own customer- and equipment information.
"ShipIntel gives us the ability to track as many vessels as we need, and with our installed base onboard more than 6,000 vessels, that means managing a significant fleet. In our daily operations, we can optimize service delivery by identifying multiple JOWA-equipped vessels in the same area as the one requesting assistance. This approach benefits all parties by keeping travel costs to a minimum."
ShipIntel combines processed AIS data from satellite and terrestrial sources with advanced analytics and machine learning. This enables JOWA to reduce manual work, keep track of their installed equipment at sea and make better decisions based on reliable, data-driven insights, all within one seamlessly integrated solution. Designed to be intuitive and flexible, ShipIntel allows JOWA to easily tailor the platform to their needs, with the reassurance that expert support from the Maritime Optima team is available whenever questions arise.
"ShipIntel is incredibly easy to work with - even for those without advanced software skills. Creating a tailored solution that focuses on the information you need is super simple. And whenever we’ve had questions along the way, the team at Maritime Optima has been absolutely fantastic!"
Explore ShipIntel through a live personalized demo where you ask the questions and we show you how to find the answers by using ShipIntel Essentials.
